Delete your UrPG account
Delete it yourself in the app
UrPG Owner
- Sign in with your mobile number.
- Open the More tab.
- Tap Delete account, tick "I understand this can't be undone" and tap Delete account.
UrPG Hostler
- Sign in with your mobile number.
- On Home, scroll down to Delete account.
- Tick "I understand this can't be undone" and tap Delete account.
Or ask us to delete it
If you can't open the app, email hello@thinkz.in from, or mentioning, your registered mobile number, and say whether it is an owner or hostler account. We may call or message that number to confirm it is you. We delete the account within 30 days and email you when it is done.
What is deleted
| Account | Deleted right away |
|---|---|
| Owner | Your owner account, login PIN and sign-in codes, and every property you own with all of its data: floors, rooms and beds, hostler records, rent payments and receipts, deposits, expenses, staff and salaries, meals, notices, complaints, attendance, uploaded photos and hostlers' Aadhaar details. Hostlers of those properties can no longer sign in. |
| Hostler | Your sign-in (login PIN and sign-in codes), notification tokens on your devices, and your Aadhaar details and photo from DigiLocker verification. |
What is kept
- Hostler accounts: your PG keeps its own record of your stay — name, mobile number, room, dates, rent and payments — because it needs these for its accounts. It is no longer linked to a login. To have it removed, ask your PG owner, or email us and we will pass the request on.
- Anything we must keep by law, for as long as the law requires.
See our Privacy Policy for more.